Design Thinking
What is Design Thinking?
“Design thinking is a non-linear, iterative process that teams use to understand users, challenge assumptions, redefine problems and create innovative solutions to prototype and test. Involving five phases—Empathize, Define, Ideate, Prototype and Test—it is most useful to tackle problems that are ill-defined or unknown.”
https://www.interaction-design.org/literature/topics/design-thinking
The above link explains the five phases in greater detail and is also a great read so click on the link or you could google - design thinking or design thinking examples or design thinking Stanford.